ORDER PROCESSING 

• WE SHIP FROM THE UK. 
• YOU WILL RECEIVE AN EMAIL CONFIRMATION ONCE YOUR ORDER HAS BEEN RECEIVED AND ANOTHER TO CONFIRM THAT YOUR ORDER HAS BEEN SHIPPED. 
• WE AIM TO SHIP YOUR ORDER WITHIN 3-5 BUSINESS DAYS OF RECEIVING YOUR ORDER (EXCLUDING BANK HOLIDAYS AND WEEKENDS)
• ORDERS PLACED AFTER MIDDAY FRIDAY WILL USUALLY BE SENT THE FOLLOWING MONDAY.
• SHIPPING RATES ARE BASED ON THE WEIGHT OF YOUR ORDER.
• ALL SERVICES ARE TRACKED.
• IF YOU SHOULD PLACE MORE THAN ONE ORDER AND THE FIRST IS YET TO BE DISPATCHED, WE WILL COMBINE POSTAGE TO OFFER YOU THE BEST POSSIBLE SHIPPING RATE.
• IF WE FORESEE A SIGNIFICANT DELAY TO THE DELIVERY OF YOUR ORDER WE WILL CONTACT YOU VIA EMAIL. 

SHIPPING - UK

ORDERS USUALLY ARRIVE WITHIN 2-3 BUSINESS DAYS OF SHIPPING.  

STANDARD SHIPPING
0g-2Kg	£4.00
2-5Kg	£7.95

 

SHIPPING - EUROPE

ORDERS USUALLY ARRIVE WITHIN 3-5 BUSINESS DAYS OF SHIPPING.  

 

SHIPPING - USA (MAINLAND) / CANADA

ORDERS USUALLY ARRIVE WITHIN 6-7 BUSINESS DAYS OF SHIPPING.

 

SHIPPING - REST OF WORLD

ORDERS USUALLY ARRIVE WITHIN 6-7 BUSINESS DAYS OF SHIPPING.  

 

INTERNATIONAL SHIPPING DUTIES 

• FOR INTERNATIONAL SHIPMENTS, THE RECIPIENT MAY INCUR CUSTOMS, VAT CHARGES AND HANDLING CHARGES PAYABLE IN THE RECEIVING COUNTRY BEFORE DELIVERY CAN TAKE PLACE.
• COOL WOOLINGS CANNOT BE HELD RESPONSIBLE FOR ANY CHARGES INCURED ONCE ITEM/S HAVE BEEN DISPATCHED.